What to expect with a BPN subscription?Updated 2 days ago

Your Supplements, Simplified

Enroll to receive automatic orders — the easiest way to stay consistent and never fall off your routine.

• Automatic Deliveries: Your supplements will show up like clockwork. No need to remember to reorder
  

• Save Every Time: Save 15% on all subscription orders. BPN members save 20%
  

• Flexible & In Control: Skip an order, edit your flavor, or cancel anytime

Managing Your Subscription

Need to make a change? No problem, just log into your account:

1. Visit your Account Dashboard
   

2. Click View Subscriptions
   

3. Manage your subscription by adjusting delivery dates and frequency, swapping flavors, and updating payment or shipping details.
   

Need to finalize a new BPN account? Create an account to easily manage your subscription. An email with password creation instructions will be sent shortly after your first order has been placed

FAQ — We’ve Got Answers

Q: When will my order ship?
Your initial order will ship within a few business days of being placed, and you'll receive tracking information upon it leaving with the carrier. Subsequent automatic orders will follow your chosen frequency (30, 45, or 60 days). You can always find your next order date on your account Dashboard.

Q: How will I know my subscription is about to process?
You'll receive an order reminder email 4 days before processing, allowing adjustments (change flavors, ship sooner, or skip). Contact Customer Experience for item additions/removals. Save BPN as a contact to help ensure delivery.

Q: Can I change what items I’m subscribed to?
While you can’t add new products to an existing subscription, you can change the flavor (if applicable). 

To add an item to a subscription, simply create a new order and subscription for that item. From there, ensure the billing and shipping information match the existing subscription and adjust the next order date and frequency to match that of the existing subscription, and recurring orders will process together moving forward. Just note that this newly created order will ship promptly with the next order shipping on your subscription schedule.

Q: What if I need to take a break from my orders?
Subscriptions cannot be paused but can be cancelled and reactivated. You can also shift your next order date forward or edit the frequency for a break, ensuring the best price and receiving an order reminder email for further adjustments.

More questions? Check out our other FAQ Pages or reach out to Customer Experience — we’re always ready to help.