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What is the Return/Exchange policy?Updated 10 months ago
We're committed to helping you feel and perform at your highest level and stand by the quality of our products. If you are not completely satisfied with a product you have purchased from BPNsupps.com, please reach out to our Customer Experience team for further support request a return or exchange.
Submit a Return or Exchange Request
Return & Exchange Policy:
Returns are eligible within 30 days from when the order is placed. Returning supplements must be unopened with the safety seal intact to qualify for a full product refund. Anything less may qualify for store credit at BPN's discretion when received.
Opened supplements and open/worn apparel items are only eligible for store credit. Any initial shipping charges are non-refundable.
Please contact Customer Experience regarding any damages prior to submitting a refund request.
Submit a Return or Exchange Request
Return & Exchange Policy:
Returns are eligible within 30 days from when the order is placed. Returning supplements must be unopened with the safety seal intact to qualify for a full product refund. Anything less may qualify for store credit at BPN's discretion when received.
Opened supplements and open/worn apparel items are only eligible for store credit. Any initial shipping charges are non-refundable.
Please contact Customer Experience regarding any damages prior to submitting a refund request.
All refund decisions are final and cannot be reversed.
Questions? Please contact [email protected] for further assistance.